CRM Software

Best CRM Software 2026

Turn contacts into customers. We compared the top CRM platforms for sales, marketing and support.

Testé par nos soins Aucun classement payant Mis à jour July 16, 2026

1

Editor's Choice

HubSpot
Best Overall

A polished CRM with a genuinely useful free plan and room to grow.
- Excellent free tier
- Easy to learn
- Marketing, sales and service in one
- Huge app marketplace
9.6
Outstanding

20,00 $US
Visiter le site Sur le site sécurisé du fournisseur
2

Salesforce
The most powerful and customisable CRM for larger organisations.
- Endlessly customisable
- Deep reporting and AI
- Massive ecosystem
- Scales to any size
9.3
Excellent

25,00 $US
Visiter le site Sur le site sécurisé du fournisseur
3

Pipedrive
A focused, visual CRM built around closing deals.
- Clear visual pipeline
- Quick to set up
- Good automation
- Affordable
9.1
Very Good

14,00 $US
Visiter le site Sur le site sécurisé du fournisseur
4

Zoho CRM
Feature-rich and affordable, especially within the Zoho suite.
- Excellent value
- Strong automation
- Free plan available
- Part of a wide suite
8.9
Very Good

14,00 $US
Visiter le site Sur le site sécurisé du fournisseur
5

Freshsales
A clean, AI-assisted CRM that is easy for new teams to adopt.
- Simple and modern
- Built-in phone and email
- Helpful AI scoring
- Good free tier
8.7
Good

9,00 $US
Visiter le site Sur le site sécurisé du fournisseur

Comparatif en un coup d'œil

Comparatif en un coup d'œil
#	Fournisseur	Note	Idéal pour	Free plan	Prix
1	HubSpot	9.6/10	Best Overall	Yes	20,00 $US	Voir l'offre
2	Salesforce	9.3/10	Best for Enterprise	No (30-day trial)	25,00 $US	Voir l'offre
3	Pipedrive	9.1/10	Best for Sales Teams	No (14-day trial)	14,00 $US	Voir l'offre
4	Zoho CRM	8.9/10	Best Value	Yes (3 users)	14,00 $US	Voir l'offre
5	Freshsales	8.7/10	Best for Startups	Yes (3 users)	9,00 $US	Voir l'offre

Par Priya Nair, B2B Software Analyst · Vérifié par Tom Becker, Operations Consultant · Mis à jour July 16, 2026

A CRM keeps every lead, deal and customer conversation in one place so nothing slips through the cracks. We compared the leading platforms on usability, automation and value for small businesses through to enterprises.

How we rate CRM software

Features (30%) — pipelines, automation, reporting.
Ease of use (30%) — setup and daily workflow.
Integrations (20%) — email, marketing, apps.
Value (20%) — pricing and free plan.

How to choose a CRM

Start with your sales process, not the feature list. Small teams want fast setup and clear pipelines; larger teams need automation, reporting and integrations. Beware per-user costs and paid add-ons that add up.

Buyer's guide

Check the free-plan limits, how much automation each tier includes, email and calendar sync, and whether marketing or support modules are bundled or sold separately.

Questions fréquentes

What is the best CRM for small business?

HubSpot and Pipedrive are popular with small teams for their ease of use and strong free or low-cost plans.

Is there a free CRM?

Yes. HubSpot and Zoho offer genuinely useful free tiers, with paid plans adding automation and reporting.

How much does a CRM cost?

Plans typically range from free to around $50–$150 per user per month for advanced sales and marketing features.

Can a CRM do email marketing?

Many do. HubSpot and Zoho include marketing tools; others integrate with dedicated email platforms.

How long does CRM setup take?

Simple CRMs can be live in a day. Complex, customised deployments such as Salesforce can take weeks.

Notre choix n° 1 : HubSpot

9.6

Voir l'offre

Tests détaillés de chaque sélection

HubSpot 9.6/10 A polished CRM with a genuinely useful free plan and room to grow.
Salesforce 9.3/10 The most powerful and customisable CRM for larger organisations.
Pipedrive 9.1/10 A focused, visual CRM built around closing deals.
Zoho CRM 8.9/10 Feature-rich and affordable, especially within the Zoho suite.
Freshsales 8.7/10 A clean, AI-assisted CRM that is easy for new teams to adopt.

Tous les tests CRM Software →

NerdBible is reader-supported. We may earn a commission when you buy through links on our site. This never affects the price you pay or our editorial scores.

Comment nous gagnons de l'argent : si vous souscrivez à un produit via un lien de cette page, l'entreprise peut verser une commission à NerdBible. Ces commissions n'influencent jamais le classement : seuls nos tests le déterminent, et chaque produit est noté selon les mêmes critères, qu'il nous rémunère ou non.