Opinion
Business AI tools should ask before training on your meetings
Too many paid AI tools use customer content to train their models unless someone opts out. For business plans, training should be off until a customer opts in.
AI & Software
Opinion
Business AI tools should ask before training on your meetings
Too many paid AI tools use customer content to train their models unless someone opts out. For business plans, training should be off until a customer opts in.
Guide
How to Choose an AI Meeting Note Taker: Accuracy, Consent and Data
What to check before an AI bot records your meetings: real-world accuracy, recording consent, AI training on your calls and how long recordings are kept.
News
Microsoft splits Copilot into a flat seat and metered credits for agent work
Everyday Copilot stays in the per-user licence. Agents, Cowork, Code and Autopilot now bill in Copilot Credits. Here is what admins should set first.
Guide
How to Choose AI Video and Voice Tools for Business Content
Text-to-speech, voice cloning, avatars, text-to-video and repurposing compared, with the licence, consent, labelling and credit questions to check first.
Guide
How to Choose an AI Customer Support Agent for a Small Business
What AI support agents automate and hand off, how resolution and conversation pricing differ, and how to train, test and measure one safely.
News
UpGuard finds 16,326 Supabase databases left readable, many behind AI-built apps
UpGuard found 16,326 Supabase databases anyone could read, over half with personal data. Why AI-built apps skip row level security, and what to check.
News
Meta brings its Muse AI agent to small businesses: what it connects to and what it can do
Muse for Small Business links Meta's AI agent to QuickBooks, Shopify, Stripe and Slack. How its approval safeguards work, and what Meta has not said.